Each Buick/GMC Certified Pre-Owned vehicle is thoroughly inspected and reconditioned and includes factory-backed limited warranties and roadside assistance.
Vincent Pierre II (V.P.) Sales professional was very informative, and showed me about the Buisk Envision I purchased with him. I appreciate Big Star Buick and employees
Joe was great. Good selection. Milton was great. Worked out the deal we needed. Cc
Very responsive and not too much haggling. Vincent service was pleasant and he seemed genuine
Very nice staff and extremely professional. Made the buying process extremely easy. Definitely recommend this dealership.
Great job. My Yukon was so clean and ready for the road again. Thanks for the attention given to my truck.
Unbelievably great experience! Damon was extremely helpful, responsive, knowledgeable and genuinely kind throughout the entire process. We worked with him over the phone and via email/text to bring the whole deal together since we live over 2 hours away, but we were willing to make the drive due to Damon's clear communications, transparency and kindness. We drove 2+ hours (each way) past numerous other dealerships (including in our own town) to finish up the deal and take delivery. The entire staff was kind, efficient and thorough and got us in and out and back on the road quickly. I would definitely recommend to anyone looking to buy, even they don't live in the Baytown area. Great folks!
The transaction was as smooth as silk from start to finish. Highly recommend them to anyone!
I great place to buy a truck from great staff I have bought a lot of trucks here all way great service the work with you to make sure they get you in what you want
We got the run around from a local dealership so we decided to venture out. Very glad we did. Vincent was our salesman and he's AMAZING! Highly recommend Vincent and thus dealership. We got exactly what we wanted and couldn't be happier.
Great buying and customer service experience! Shaun Holmes went above and beyond helping us buy a new car from afar. Would definitely recommend this dealership while navigating this current market.
A-1 service people are friendly and the do everything they can to make sure your are taking care of my salesman was great I all ways deal with him
Joseph my salesman worked very hard to get me the deal that I wanted. He went above and beyond to get the deal done.
Excellent service , will nightly recommment shopping there
Great customer service I was looking for a new car and Richard really helped me out in finding a new car
My wife and I were looking to purchase a SUV. I called all over to many GMC dealerships and got the most horrible service. Then I called Big Star Buick GMC in Baytown at 9 pm. Houston Benjamin answered, he was very friendly and pleasant. He answered all my questions which took about 45 minutes because of all of my questions. Houston did not rush me at all, what makes this amazing was he had just completing his work day. He took the time to help me fully with the best service you could ask for. I had was going to go to the dealership right then and I was at Beck and Masten at the time. He said, he would wait for me. After, I spoke to my wife she said it would be better to reschedule for another time. So, I called Houston and rescheduled. There was another 15 minutes time lost, Houston did not complain at all. He was still very VERY Professional!!!! Our appointment was set to go look at an Acadia which he had on the lot. We had our time scheduled for 6:00 pm. We got there and I was told Houston wasn't in at that time. I ask to see the car and was told it had been sold already. I was upset, here it is I have driven over 30 minutes to get to this appointment and the salesperson (Houston wasn't there), and the car I came to look at was sold. Houston was on his way back to the dealership, so, they gave me to his team member. I was upset....until I found out why Houston was late. Houston Benjamin went out of his way to go physically help one of his customer who got stranded. I felt like WOW, that is service. Okay, as for the other situation of the car not being there at the dealership. Houston had texted me earlier in the day to let me know the car was sold. Mr. Busybody (me) did not check my text until I was told by Mr. Benjamin, 'Did you get my text?' This is the time Mr. Foot-in-my-mouth (me again) checked to verify, yes he did texted me. So, I blamed myself for this misunderstanding. So, we proceeded to work together. He showed us a Acadia for us to compare and look at, unfortunately it was sold. So, for a couple of weeks we designed and chatted about the SUV. My wife wanted the Satin Steel color. It was discontinued by GMC after getting my wife's hopes up. We even test drove a car that day in the color option my wife wanted. It was not the trim she wanted though. We found this out once we returned after the test drive. Mr. Benjamin, while we were test driving, went and found the car at a sister dealership (Texans in Humble(The WORST Dealership)) that is another story in itself. Houston called for me to make sure they could offer everything we had already agreed on. I asked him how was he getting credit for the sell and he said, he was not getting anything from it. Just the satisfaction of helping us. The jerk (Samir) at Texans Buick GMC said he could do it. So, my wife and I drove immediately over to that worthless dealership. Samir and team was not pleasant at all and tried selling me crap I did not want. So, we left and went back to Big Star Buick and GMC. Two hours of my day wasted dealing with those jerks at that place. I called Houston and explained to him how they tried screwing us over there. He said, we could come back, I told him we were already on our way. I asked about filing a complaint about the other place. He said I could talk to a manager. My wife said, we were going to just forget about it. We chose another color and trim level and ordered my wife's SUV from Houston. Everyone at the dealership (Big Star) was awesome. Houston even paid for a full tank of gas in my current vehicle to account for the horrible experience with the other place. My wife and I are VERY HAPPY we went back to someone who gives a darn about their customers. My wife is waiting to get her truck, and Houston is still being a great person by keeping us updated. PS. Miss. Sheryl is awesome too!!!! We are excited.....
Great, efficient experience, start to finish. Adolfo, my sales rep, was easy to communicate with and handled my purchase with professionalism, friendliness, and efficiency. Milton in finance showed the same qualities.
One of the easiest/fastest experiences! Miki kept his word!
Definitely the best experience I’ve ever had. Wesley was honest and very helpful. There was not one moment that I felt pressured into buying what so ever. Baytown GMC is my go to stop moving forward.
Crystal Golden was our service rep n sold us a great vehicle; loved our experience n the service was more than what we could of asked for!
They made the process so easy and so fast. I was very pleased with the customer service!
Very customer orientated, fast but great service! Took me about 3 hours to test drive 4 cars and walk out with my favorite! Salesmen were not pushy or overbearing at all! Loved my experience here, will for sure be back!
I had a great experience. No pressure in buying a vehicle. Just good advice from the salesman Miki. Love my new 2021 GMC Sierra truck.
Vincent Pierre was awesome and patient with me as I purchased my first vehicle and he worked with me to get me the best rate!
Great service. They are awesome here. They were able to help me get great financing. From sales to finance, professional and wonderful service from all.
I just recently bought a car from Crystal Golden and I couldn’t be more happy with my Purchase Crystal understood my concerns and made my car buying easy and fast.
Welcome to Big Star Buick GMC
Big Star Buick GMC: Your Premiere GMC Dealership in Texas
Interested in finding GMC dealers in Texas? There are plenty of GMC dealerships in Texas but not many like Big Star Buick GMC. We offer a stress-free shopping experience where you can find the right model for you and your Houston drives without worrying about the hassle. We also offer new and used financing options as well as lease options. Learn more about our Big Star Buick GMC dealership today then visit us for a test drive in your favorite model.
Your GMC Sierra Dealer for New and Used Vehicles
No matter if you're looking for a new or used model for your next vehicle, you can trust our large inventory will have something for you. That's especially true if you're looking for a new pickup; we're proud to be the GMC Sierra dealer for the greater Houston area, offering everything from brand new Sierra 1500 Denali models to gently used, dependable work trucks. Take a look at our certified pre-owned models as well to save more on a like-new GMC model from our GMC dealer in Houston. Also, check out our value your trade tool to see how much we could offer for your current vehicle.
Services and Parts
As one of the higher-end GMC dealers in Houston, we pride ourselves on making sure your every automotive need is covered. This is why we offer access to our certified service team as well as genuine parts and accessories. On top of this, we have service and parts specials for more savings on the maintenance and customization your vehicle needs.
Explore Our Big Star Buick GMC Dealership
Interested in learning more about our GMC car dealerships in Baytown, TX? Contact our team at Big Star Buick GMC. When the time comes to search for a GMC dealership in Texas, choose us. You won't be disappointed with our high-quality models, additional savings options, and friendly staff. Explore your options online, then schedule a test drive in your favorite model from our GMC Sierra dealership. We look forward to helping you get the process started on your favorite model today.
Address: 4411 East Fwy, Baytown, TX 77521