It took too long and the promised car wash in /out never happened. I know it will be better next time otherwise all was good.

Fast efficient and great service!

Andrea went out to her way to help me

I had a great experience thanks to Anthony! He was not only professional and efficient but also incredibly kind and easy to talk to. It’s rare to come across someone who genuinely cares and goes the extra mile to make sure everything goes smoothly. Anthony, thank you for your excellent service—I truly appreciate it!

Anthony was helpful and very professional.

Service provider was excellent!!!!

My truck is was repaired and returned in timely manner. Great service

Do not buy from this dealership. The lied and deceived us in many different way. Buyer beware and stay away.

Joe eas excellent! He was friendly, and efficient, and helpful. I will recommend him to my friends.

Good communication helpful

Met with service rep, knowledgeable, did a walk around the vehicle,, discussed my needs, and showed me the waiting area. Found me with additional details which were needed, a great find. Washed it for me, Thanks man!! Got me in early, out quick!

I have not always had the best experiences with this dealership when I take my vehicle in for service…… but during this maintenance appointment it was much better. I was given a lot of information when I called, apologized to when I said the scheduling site was down, helped quickly by Anthony Leiva when I walked in to drop my car off, contacted early by Anthony the next morning when my vehicle was looked at. The work was done quickly and my car was cleaned at time of pickup. The only concern I had was the additional services they wanted to give me. But it was not huge pressure and Anthony was honest when I asked what the service requests were and why they thought it was needed. I didn’t get everything done but I did get extra things done that was not apart of my maintenance schedule. Overall it was a very pleasant experience. I bought my car at this dealership and it’s a few minutes from my house. I have had bad experiences with them in the past but this was not one of them. Whatever Big Star is doing now with service department seems to be working.

Great customer service. They got me in for service and out very quickly.