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Our Reviews
We had a great experience with getting my son a car. Alex is awesome to work with. I would recommend
(Translated by Google) I just made my purchase with Adolfo Huerta and I am amazed!! The treatment was incredible!! More than grateful and happy! Without a doubt the best seller! 😊 (Original) Acabo de hacer mi compra con Adolfo Huerta y estoy maravillada!! El trato fue increíble!! Más que agradecida y feliz! Sin duda el mejor vendedor! 😊
Exceptional Service Review for Alex Rivera at Big Star Dealership My mother-in-law Debbie recently had the pleasure of purchasing a vehicle from Alex and I cannot say enough about the outstanding service he provided. From the moment we walked into the dealership, Alex made the entire car-buying process seamless, stress-free, and enjoyable. Alex was extremely knowledgeable, patient, and attentive to my needs. Alex took the time to understand exactly what I was looking for, answered all my questions, and provided valuable insights to help us make an informed decision. Unlike other experiences we’ve had in the past, we never felt pressured or rushed—just genuinely supported throughout the process. What truly set Alex apart was his willingness to go above and beyond. He ensured that we got the best possible deal, explained all the features of the vehicle in detail, and even followed up after the purchase to make sure we were completely satisfied. That level of customer care is rare and greatly appreciated! I highly recommend Alex Rivera to anyone looking for a new or used car. If you want a hassle-free, honest, and exceptional car-buying experience, be sure to ask for Alex at Big Star Buick in Baytown, Texas. I will definitely be returning for future purchases and sending friends and family to Alex no matter where he is. He makes the dealership look good and should be rewarded for his service of excellence. AAA plus in our book. ⭐️⭐️⭐️⭐️⭐️ 5 Stars – Truly an outstanding experience!
Great assistance with every single step of the process
Great assistance with the whole process. And with walking me through the steps of properly
The dealership was very attentive to my vehicle needs, and they were able to fit me in the truck of my dreams and get my wife a new car at the same time. I was impressed with ability and willingness to work with me, and I don’t regret the decision to make the purchases. Thanks for all the help yall provided and I have recommended yall to numerous friends already and will continue to do so.
I would like to acknowledge the Service Manager JC,and GM Mr. J. Mayhew, for the awesome team work. The service team installed a transmission in my vehicle 3 years ago, it defaulted having a 3 year warranty, JC took the matter to the GM Mr. Mayhew and it was honored at the 3 year deadline with a loaner car, I thought this is AWESOME. I've continued and will continue to rely on Big Star Buick, GMC, and tell others. People need to know Big Star has an awesome team going above and beyond for customers.
I wish I could remember the name of the staff member but this is the second time I've had my oil changed here, and the service has been outstanding both times! From checking in my car to picking it up after the service, everything has been smooth and efficient. The staff is friendly, professional, and made sure I felt comfortable throughout the entire process. I appreciate their attention to detail and the quality of service. I’ll definitely be coming back for all my future oil changes!
Had a great experience with Alex he was patient and helped us look through many vehicles until we finally found the one! Definitely recommend using him for whatever vehicle needs you have!
I just purchased my very first GMC vehicle with Big Star. Alex Rivera made the process smooth and easy. He was very transparent and explained in detail as this was my very first time buying under my name. I can honestly say Alex is very down to earth when taking care of his clients, and I have no doubt he will do the same to anyone looking for a car. I would definitely recommend my friends to him. Thank you again, Alex Rivera.
I just purchased my very first GMC vehicle with Big Star. Alex Rivera made the process smooth and easy. He was very transparent and explained in detail as this was my very first time buying under my name. I can honestly say Alex is very down to earth when taking care of his clients, and I have no doubt he will do the same to anyone looking for a car. I would definitely recommend my friends to him. Thank you again, Alex Rivera.
I just recently purchased a brand new pickup truck at Big Star Buick GMC. There are plenty of GMC dealerships to choose from in the Greater Houston area but I found that Big Star had the inventory and prices to warrant a visit to their location. The service at the dealership was top notch. Sandra Guevara, was my saleswomen, she is fantastic at her job! I responded to her original email to me at 11pm the night before my visit and to my surprise she emailed me back minutes later. I was surprised to see a response that fast, let alone 11 o’clock in the night. I was instantly impressed. The next day when I first met her at the dealership she was not at all pushy, she was very knowledgeable about the vehicle and the inventory, and took the time to show me everything that I wanted to see. If you decide to pay them a visit, ask for Sandra! Once my wife and I made the decision to purchase, the dealership made the process as simple and seamless as possible.
Victoria is a great sales rep. She is very professional and clear in her communication. She goes above and beyond whenever necessary to make sure you get great customer service. If you need a great sales rep ask for her!!
Visited a location where turkeys were being distributed. There were two families in our vehicle. The organizers were incredibly generous and provided free turkeys.
(Translated by Google) my experience has been the best!!!! in the purchase of the car and in maintenance and repairs, with the service department, deal with Mr. Chris who is now the new manager and very well deserved that he has it, he is a very dedicated, responsible boy and always has the best willingness to help in everything I can, in my experience I think that the services department is very well led, thank you!!! (Original) mi experiencia ha sido la mejor!!!! en la compra del carro y en mantenimiento y arreglos , con el departamento de servicios trate con el señor Chris que ahora es el nuevo manager y muy bien merecido que lo tiene , es un muchacho muy dedicado , responsable y siempre tiene la mejor disposición de ayudar en todo lo que pueda , en mi experiencia yo creo que el departamento de servicios esta muy bien liderado , gracias!!!
Very pleased with the customer service, i had a great experience and my seller was on point.
Very friendly when I arrived took my vehicle in right away and got me out of there pretty quick overall good experience.
Very respectful folks Jose M. was awesome and the rest of the team just as courteous. We will always recommend Jose at GMC in Baytown
A good place to buy a car or a truck. I had a good saleman.
Joe, sales rep was super and very helpful. Would definitely recommend him to buy a vehicle from!
The service writers we friendly, and the recall work on the Buick was done quickly.
⭐⭐⭐⭐⭐ From the moment I walked in, the staff was incredibly welcoming and attentive. They greeted me with genuine smiles and offered refreshments while I waited. My sales representative, Greg, was knowledgeable and patient. He took the time to understand my needs and preferences without being pushy. Overall, their exceptional customer service made my experience enjoyable and stress-free!
Alex was easy and fun to deal with, very knowledgeable when answering questions. I would for sure recommend him to anyone wanting to purchase a new vehicle
Not bad experience. Definitely needed.
He was able to help me out with the best offer and guarantee me with a good deal very satisfied with Alex help
Welcome to Big Star Buick GMC
Big Star Buick GMC: Your Premiere GMC Dealership in Texas
Interested in finding GMC dealers in Texas? There are plenty of GMC dealerships in Texas but not many like Big Star Buick GMC. We offer a stress-free shopping experience where you can find the right model for you and your Houston drives without worrying about the hassle. We also offer new and used financing options as well as lease options. Learn more about our Big Star Buick GMC dealership today then visit us for a test drive in your favorite model.
Your GMC Sierra Dealer for New and Used Vehicles
No matter if you're looking for a new or used model for your next vehicle, you can trust our large inventory will have something for you. That's especially true if you're looking for a new pickup; we're proud to be the GMC Sierra dealer for the greater Houston area, offering everything from brand new Sierra 1500 Denali models to gently used, dependable work trucks. Take a look at our certified pre-owned models as well to save more on a like-new GMC model from our GMC dealer in Houston. Also, check out our value your trade tool to see how much we could offer for your current vehicle.
Services and Parts
As one of the higher-end GMC dealers in Houston, we pride ourselves on making sure your every automotive need is covered. This is why we offer access to our certified service team as well as genuine parts and accessories. On top of this, we have service and parts specials for more savings on the maintenance and customization your vehicle needs.
Explore Our Big Star Buick GMC Dealership
Interested in learning more about our GMC car dealerships in Baytown, TX? Contact our team at Big Star Buick GMC. When the time comes to search for a GMC dealership in Texas, choose us. You won't be disappointed with our high-quality models, additional savings options, and friendly staff. Explore your options online, then schedule a test drive in your favorite model from our GMC Sierra dealership. We look forward to helping you get the process started on your favorite model today.
Contact Us
Sales: (281) 245-0298
Service: (281) 301-0371
Parts: (281) 301-1138
Address: 4411 East Fwy, Baytown, TX 77521
Visit Our Showroom at Big Star Buick GMC
4411 East Fwy,
Baytown, TX 77521
- Main:(281) 424-6500
- Sales:(281) 245-0298
- Sales:555-555-6868
- Service:(281) 301-0371
- Parts:(281) 301-1138
- Rental Center:555-555-6868